What Our Clients Have To Say

Reviews from Facebook and Google

Brian Eccles at Brian Eccles Hearing Centre in Kettering was recommended to me through a friend who had been a client of Brian’s for many years. It is a very ethical family run business and he makes you feel at ease and welcome as soon as you walk through their front door. I have suffered from hearing loss for over 10 years and have been to several audiologists in various countries I have lived. I did not realize how bad my old hearing aids were until I had an audiogram from Brian Eccles Hearing Centre. Brian also provided me with information about my hearing loss that no other audiologist had ever taken the time to explain. The service and care Brian provides is above par and absolutely first class! I enjoy going in for a visit and having my quality of life back! Thank you to Brian and his Team at Brian Eccles Hearing Centre!

Michelle Mattera

I have been using this company for the best part of twenty years and can only say they are fantastic audiologists and people.
I recently accidentally stood on one of my hearing aids and through Brian Eccles and the Phonak hearing aid company, a replacement was provided ASAP.
If you need a good audiologist with fantastic customer service these are the people 😊

Reggae Ray

Brian Eccles hearing centre and staff are excellent. I highly recommend this place. Every time I visit, they are polite and professional, amazing place

Alan Weekley

Brilliant service and very friendly and professional staff.
Great price for ear suction and what a difference it makes,
Ears feel clear and comfortable.
Will definitely go back when needed again.
Would recommend.

Jake J

Absolutely brilliant my ears feel so much better very friendly and very good thank you so much well worth it

Dave Henley

Excellent service provided, thank you

Mike Litster

I couldn’t recommend this hearing centre more. I visited the centre yesterday after experiencing pain in my left ear. Brian was able to help me by clearing the wax from my ear relieving my pain instantly! Himself and his receptionist were both so friendly and helpful and I’m so glad I went. I will definitely be recommending the centre to anyone in need of this service. Thanks to Brian and the team 🙂

Charley Patrick

I had the micro suction treatment in both ears today. Brian talked me through the procedure. I have to say it was painless and really enjoyable. I would certainly recommend Brian Eccles Hearing Centre. Friendly staff and amazing Service Thank you.

Caz Calvert

Excellent friendly service. Fantastic price.

Dickie Cushen

I have just had my ears waxed, what a nice friendly place. I couldn’t hear very well but can now thanks to Brian Eccles

Sally Wilson

Very friendly and professional service would highly recommend – put me at ease before and throughout the procedure, takes time to explain things and helpful advice, thank you!

Marianne Leadbitter

I honestly can’t recommend these guys high enough. From first phone call to appointment … First class service from start to finish … Highly recommended for all your hearing needs … Thank you BEHC Team …

Damian Cox

I visited for wax removal, it was a really simple process, and pain-free. So nice to be able to hear again. The staff were really friendly, and clearly explained the process, great service and good value.

Giles Batchelor

I took my grandad to have his ears syringed and the service was impeccable, the two ladies were so lovely, very professional and a really decent price.

Gem Gem

Excellent service very friendly and made me feel very comfortable would highly recommend

Yvonne Love Music

Exceptional customer service, extremely professional and goes the extra mile in customer service. I can’t recommend this place high enough. Brilliant ??

Howard Lynn

Had my ear wax removed, fast and painless…so much better with their suction kit rather than the rubbish antiquated NHS hose pipe lol! Great price too! Will be back thanks again!!

Terry JN Young

A huge thank you to Kayleigh for all her help and care with my new hearing aids. Very pleased with them. Kayleigh has been fantastic and I would certainly recommend her to anyone considering non-NHS hearing aids. Great products too.

Margaret Smith

Brian was lovely, I had to have 3 appointments to get my stubborn wax out, and even though it was uncomfortable at times im very glad i went!! Thanks for persevering with me!

Megan Mcmillan

Excellent care of my elderly mum – thank you for your patience and time – nothing felt rushed and nothing too much trouble in getting there. My mum has her life back today. Thank you to Brian and Kayleigh

Iris Tinto

Very good

Martin Connor

Excellent customer service – very professional and knowledgeable to cater for individual hearing problems. Glad I made an appointment and got my hearing problem sorted out – thank you

Lora Lawman

Would highly recommend,just had my ears micro suctioned out,Wow I can hear again.The staff are very friendly and efficient.The lady who done my ears put me at ease about the whole process.Very,very pleased.Thank you

Louise Breen

First class service from Brian and Nicki, professional and extremely honest. I made an appointment to have my ears syringed, but when Brian examined my ears there was nothing to remove. I wasn’t charged for the appointment. Excellent service.

Suzanne Brogan

Excellent service. I went in with swimmer’s ear, and he sorted me out promptly and, compared to others, a superb price. I would recommend it to others with an earache.

Matthew Peleszok

Really pleased with Brian’s professional approach and really happy with my hearing aids and the welcoming staff. Would recommend without hesitation

Jean Woods

Above and beyond care. I needed to be able to hear two instruments, piano and violin, which had become very difficult to play any more. A wide selection of hearing options were altered and tweaked until the violin was back in action. Very friendly and helpful, taking the time to meet my needs.

Frane Ashley

Brian and his assistant were very welcoming and competent. Brian gave excellent advice when doing my silicon ear impressions and was more than willing to go above and beyond in assisting with a post appointment request for support when DPD lost my parcel. Highly recommended.

Chris Carlisle

From poor hearing to brilliant hearing, he did a really great job

Fred Barwell

Friendly staff, good value. Would highly recommend.

Grant Irving

I went to the hearing centre for some swimming earplugs. The appointment was super quick, I was asked if I was comfortable multiple times and the ear plugs were ready to pick up not too long after. Super friendly staff and highly recommended 🙂

Mark Nesbitt

I woke up with deafness in one ear and I contacted Brian Eccles Hearing Centre in Kettering. Within a week I was booked in. I arrived to my appointment early and was seen to straight away. The two ladies at reception were very friendly and professional and the whole experience from start to finish was exceptional service. The lady that actually stringed my ears was very patient, did a very good job and explained the process all the way through. I would definitely recommend using Brian Eccles Hearing Centre and would like to thank them for their help.

Pauline TH

Just had my ear wax removed. Excellent professional staff. Helpful and polite. 100% recommend.

David Thompson

Very good atmosphere all staff pleasant and very efficient.

George Holman

Very professional explained what was going to happen during earwax removal .and then what I should do ongoing .and price is very reasonable.??

James O'Brien

Brian cleared my ears pretty last minute as I was just passing through on my way to a gig! Thank goodness I’ll be able to hear it now!! Brian was professional, polite and got the job done nice and quickly, fully recommend. My head feels cleared and amazing now.

John Crick

Very friendly and really good.

Dave Large

Had ear wax suction and it was amazing! Clean, friendly and quick process. Would definitely recommend

Rebecca Hawthorn

Absolutely amazing, went there today after having trouble for many years with my ears and had the microsuction, he managed to get loads out and I left feeling 100 per cent better. 5* service definitely recommend 🙂 thank you so much.

Kate Clayton

I would highly recommend Brian. After a very uncomfortable week of blocked ears, Brian performed microsuction and relieved me of the pain and discomfort. He made me feel at ease and was very patient and reassuring. (The receptionist was fab too) Thank you!

Leanne Revie

Thank you to Kayleigh for sorting my blocked ear out. Perfect hearing again after working her magic with the microsuction machine, what a relief!

Nick Turner

Brian Eccles Hearing Centre is a family run practice with over 30 years of experience in the world of hearing aids. They have a fantastic team who offers a professional service and they will be genuinely listening to your needs. Their number one concern will be all about your well-being.

Paul Metcalf

I have been with Brian for several years and have always found service, product and aftercare to be of the highest quality. Recently I upgraded to the new Phonak Audio re-chargeable aids and have noticed yet again, a life-changing experience for the better but whilst paying tribute to Phonak for their research and technology they would be just another player in a highly competitive market without expert and caring audiologists like Brian and his team. My sincere thanks!

Brian Willoughby

I had the earwax suction procedure and it was very fast and efficient and reasonably priced. The staff are all very friendly and welcoming.

Paul Wade

Really helpful staff, very friendly. Good value for money. My husband had earwax removal and I recommended a friend whose hearing improved massively after treatment here. Haven’t used hearing aid side but am sure Brian Eccles Hearing Centre would be as professional and helpful as they were during my husband’s treatment.

Jackie Hayward

Really helpful and polite.. would recommend highly!

Shane Smith

I had my ears cleaned as was having trouble with blocked ears after wearing earplugs, the difference is absolutely amazing, everything is crystal clear. Many thanks for a very professional service from initial contact to the appointment.

John Hackney

Was there today to get my ear wax removed. From the moment I walked in the door to the moment I left the staff were ever so friendly and welcoming. The procedure was a breeze and pain-free. I will definitely be back in the future when I need to. Thank you so much for my treatment and for making me feel welcome. Really appreciate it.

Ryan Carson

Thanks very much for doing my ears it’s amazing I can hear every little sound now it is really good, and you were very gentle. I would definitely recommend checking this place out, a very friendly staff.

Mark Brown

Very efficient and helpful.

John Jeffery

I would like to thank Brian Eccles and his wonderful staff at the Kettering Branch, who brought joy to my mum in her final days with her new hearing aids. When she passed they were also able to change the life of one of her friends by being caring, understanding and generous with their time to reprogram these devices. Today was quite emotional as I saw how much this gift meant to her friend. I know it was an unusual request and I can’t thank you all enough. This type of personal service is sadly no longer common. Your whole team should be very proud. Thank you, Ali

Alison Gorton

Great job by the Brian Eccles team this afternoon finally can hear properly again ears micro-suction cleaned today. Amazing how much wax came out 😀 

Ian Shaw

Just had my ears done and feel like a new man. Highly recommended 💪🏻👌🏻

Jonny Field

Brian and his team were brilliant. My ears were completely blocked and I felt dizzy and unbalanced. After the procedure, painless and quick, I felt good and my hearing came back. I would recommend anyone who’s having issues with blocked ears to try Brian and his team

Mark Nicholson

Oh my gosh, such an excellent service! Today April 2021 I got both ears wax removed for £40. My ears was terrible I thought that would be a serious thing but wasn’t. Best place ever.

Alex Larusso

Excellent value for money for ear wax removal. Done in under 15 minutes, and very friendly service. Would highly recommend.

Andrew Donnelly

Brilliant service, hear better than ever.

Steve Chapman

Pleasant, polite. Very Good

Peter Thorpe

Booked hearing assessment for my mother. This was done to an excellent standard. Very professional and thorough!

Faheem Kotwal

This was the second time I sought Brian’s help regarding my hearing issues. He is always very welcoming and cordial. He is definitely a very experienced professional in this field. I have always benefited from his advice.

Farhad Shekari

I am so glad that Brian Eccles Hearing Centre was recommended to me. I had blocked ears which became very uncomfortable. I was greeted with a smile and put at ease throughout the whole procedure. I also had a follow-up appointment to make sure all was ok. Any problems in the future I shall go back knowing I will be in such safe hands. Thanks.

Denise Farren

Great to hear again. Smashing job many thanks will recommend.

Brian Tuohy

First class service second to none. Friendly staff.  Appointments on time. Would not hesitate in recommending their service.

Bruce Smith


Clinic and Head Office

11A Market Place



NN16 0AJ

01536 484201



Brian Eccles Hearing Centre Kettering location map



29 St Leonard's Road

Far Cotton



01604 765855



Mark Darling Opticians and Eyecare Northampton location map



South Wing

Kempston Rd


MK42 9DJ

0800 083 2547



Bedford Hospital location map

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Below are details of the closest car parks to our Kettering Clinic. All are within easy walking distance. For those with limited mobility, it is possible to get dropped off and collected from outside the practice.

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